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Frequently
Asked Questions

1.
I connected my 5545 modulator to the mod "a"
port on the H838BID/HHR but the IR won't work.
What's wrong?
The
5545 must connect to the mod "b+PWR"
port, this port is for modulators with IR and
the "A" port is for non-IR modulators.
2.
I have two cameras that I've been trying to
combine with basic cable service, but I can
only see one camera on channel 78, while the
other camera on channel 82 is snowy. What's
wrong?
The
cable service sends digital data throughout
the cable system, which occasionally interferes
with modulated channels. Insert a low pass filter
(Model # LPF-600) and tune the camera channels
to 91 and 93 instead.
3.
I have a H838HHR that I purchased when I had
an antenna. I recently switched to cable service,
but I can't get pay-per-view channels. What
can I do?
Replace
the H838HHR with the H838BID, which is bi-directional
and allows you to receive pay-per-view.
4.
I have a 5545 4 channel modulator and I am only
using two of the inputs. Some of the cable channels
above 65 are degraded, but when I remove the
5545, they clear up. What's happening?
The
5545 is a four channel modulator and although
you are only using two inputs, the remaining
two inputs are active. Program the unused modulator
inputs to higher, unused channels such as channel
123 & 125.
5.
I have a 5545 modulator and an H838BID video
hub and am using the IR target model H933 and
model H973 emitter. Occasionally the IR system
does not work. What's wrong?
The
H933 target is picking up some type of interference.
Disconnect the target from the TV and use an
RF interference filter between the target and
the TV. You might also need to mount the target
further away from the TV because some TV's emit
electromagnetic noise that interferes with the
operation of the H933 target.
6.
I have purchased two H636 ethernet hubs and
when I try to connect them together, the data
is not transferring. What is wrong?
The
patch cable you are using is not a cross-over
cable.
7.
Does the H650 IVN allow for Caller ID?
No,
the H650 IVN does not allow Caller ID information
to pass through.
8.
I've been using a flat blade screwdriver to
terminate the phone cables on my H616 and H618
telephone hubs, but I'm not getting any dial
tone at the phone locations?
You
have damaged the 110 punch down block by using
a screwdriver instead of a proper 110 tool.
You can purchase a very nice 110 tool at Home
Depot for about $60.
9.
I've tried using the RJ-31X connection on the
H611 telephone hub to tie into a security alarm
circuit and it didn't work. It caused me to
lose the dial tone on line 1 throughout my house.
Even though I have removed the plug from the
RJ-31X I still don't have a dial tone on line
1?
Make
sure that you are using an RJ-45 type plug to
go into the RJ-31X connection. If you use a
smaller plug like an RJ-25 you will permanently
damage the RJ-31X jack, which will result in
the loss of line one.
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Product
Installation Photos
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This
is a showcase for installations containing OpenHouse
products. Submissions to the showcase should include
photos showing the rough install of OpenHouse
and when possible the finished result. Include
your tips and tricks for the installations.
To
submit your install please send a photo of the
products and information about the install to
info@linearcorp.com.
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Claremont
Homes: Construction by Catellus Residential
Group
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tip:
use the included cardboard cover to protect the
wires
from
the remaining construction
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(Remember
all submitted tips are just that tips, ideas, something
that works for one person but may not be the best
for another. We here at OpenHouse do not test or
confirm the tips in anyway. So please use caution
when applying tips from this page.)
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Pre-wiring
is the key to the successful use of OpenHouse
products. Pre-wire is broken into three categories:
1.
audio/video & television
2.
telephones & cameras
3.
data & networks
Using
the right cable from the start makes installations
simple and fast.
RG-6
coax is used for televisions and incoming and
out going signals (satellite, CATV, off-air).
Cat
5 wire is used for data, cameras, intercoms, telephones
and Ethernet networks.
A
lot of answers can be given on how much wire should
be pulled. It is always safer to pull more than
you need today so that you are ready for tomorrow.
Just a few years ago a single RG-6 coax to the
den with the TV was enough. But today with DSS®,
CATV, WEB TV®, modulators and whatever else
comes along, a single RG-6 coax is not enough.
You need multiple RG-6 coax runs, Cat 3 or 5 phone
lines, Cat 5 network lines, and possibly fiber
optic lines. All of these add to confusion and
rat nest installations. By home running all the
wire to a central location, basement, service
room, spare bedroom, the entire system can be
easily managed. Using an enclosure like the H318
or H336,
a centralized system of distribution can be maintained
and upgraded as technology advances. Planning
for the unknown is key to success. Having all
the wiring terminate in a central location makes
trouble shooting and upgrades a snap.
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Color
coding coax:
Black receive or downstream
White send or upstream
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Color
coding Cat 5:
Gray: telephone
Red: security
Blue: data
Yellow: demarc & gateway |
Using
110 punch down connector
Use
cat 5 wire for telecommunication, camera and data
applications. Installing and terminating the cable
is as simple as a telephone installation. Cat 5
is made up of 4 unshielded twisted pairs (UTP).
This type of cable is easy to find and by changing
the termination or jack, the wiring can be upgraded
for future applications. |
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Audio/Video
and Television |
Pre-wire
with RG-6 coax cable.
Use
Black coax as the receive or downstream feeds.
White
coax as the send or upstream feeds.

One black coax from each TV and computer location.
One white coax from each location where
one or more video sources
might
be located.
One white coax from the CATV demarc point.
One white coax to where an off-air antenna
might be located.
Minimum* or 2 white coax from satellite
receiver locations.
*New
HDTV satellite dishes offer up to 4 receiver
outputs. The dish has 2 dual output LNBs and
uses a 4x4 multiswitch to output on single coax
to up to 4 different receivers HD or standard.
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Telephone
& Video Cameras

Pre-wire
using gray and red Cat 5 cable |

One from each telephone and modem location.
One from the location of web TV and/or satellite
boxes.
One from each video camera location (front
door, baby's room).
One from telephone demarc point.
One from security panel location. |
  

Data

Pre-wire
using blue Cat 5 cable |

One from each computer location.
One from any location for separate peripherals
(laser printer).
One at any location for access to the network
is needed (kitchen, bedroom or den).
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